The Fight to Make Law Work for Africa’s Underserved

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Across Africa, the law is often a towering edifice built on foundations that the poor cannot reach. For many, the idea of justice is akin to a mirage in the desert, visible, even enticing, but never truly accessible. In 2024, Afrobarometer reported that across 36 African countries, just 13% of citizens had any interaction with courts over a five-year period. Among those in the lowest income brackets, more than 50% stated they could not afford legal fees. A report also reveals 15% revealed that judges and court officers did not take their cases seriously, further eroding confidence in the justice system.

 

On the positive side, most Africans (72%) see courts as legitimate, charged with making decisions that all citizens must abide by. But only a slim majority (53%) trust the courts even “somewhat”, and one in three (33%) believe that “most” or “all” judges and magistrates are corrupt.

 

READ ALSO: Africa’s Law Enforcement Reforms: A Step Towards a Safer Future

 

The Rise of Community Paralegals

In the face of this deep justice gap, community paralegals are emerging as Africa’s legal first responders. These individuals, often with basic legal training and deep roots in their communities, help mediate conflicts, interpret legal documents, and assist people in navigating bureaucratic systems.

 

A leading example is Timap for Justice in Sierra Leone. Since its founding in 2003, Timap has trained local paralegals to address issues ranging from land disputes to domestic violence in remote communities. By 2023, Timap had operated in more than 50 villages, resolving thousands of cases without the need for formal court intervention. Independent evaluations, such as those by the Open Society Justice Initiative, show that Timap’s model reduces case resolution times by over 70% compared to traditional courts.

 

In South Africa, the Black Sash Trust has become a powerhouse in rights education and paralegal support. During the COVID-19 pandemic, they assisted over 150,000 individuals in accessing government grants through a network of community-based advice offices. This grassroots approach is a powerful counter to bureaucratic exclusion, allowing the poor to engage with the law in ways that are relevant and immediate.

 

Legal Tech and the Poor Man’s Lawyer

Just as mobile banking revolutionised financial access, legal tech is redefining how justice reaches the underserved. In Uganda, an AI-powered platform called JusticeBot has become a beacon for those seeking legal guidance. As of 2024, JusticeBot serves over 100,000 users annually, providing real-time answers to legal queries, especially on domestic violence, land rights, and labour disputes.

 

Tanzania’s Sheria Kiganjani allows users to access lawyers and legal resources via mobile devices. The app, launched in 2019, has recorded over 200,000 downloads and supports case tracking, contract generation, and remote consultations. Meanwhile, Nigeria’s Legalnaija offers chatbot services and legal resources in multiple local languages, making it a key tool in a country with over 500 languages spoken.

 

Despite these advances, digital justice also raises questions about inclusivity. A 2023 World Bank report notes that while smartphone penetration in sub-Saharan Africa reached 50%, internet coverage and digital literacy remain low in rural areas. Thus, legal tech must be paired with offline solutions such as legal clinics and mobile court units to reach the truly marginalised.

 

The Quest for Structural Reform

Beyond community and tech interventions, lasting justice demands constitutional and institutional reform. Somalia provides a case in point. The introduction of a new constitution in 2024 aimed to centralise power and abolish the long-standing clan voting system. While hailed by some as a path toward national unity, Puntland, Somalia’s most stable region, refused to recognise the constitution, warning of increased political violence and ethnic division.

 

South Africa, too, is grappling with its constitutional legacy. In 2024, a judicial commission began investigating why successive governments failed to prosecute crimes committed during apartheid. Survivors and human rights groups argue that the failure to pursue justice represents a second betrayal after the Truth and Reconciliation Commission. This reckoning underscores that constitutional texts, however progressive, must be paired with political will and institutional integrity.

 

In Kenya, the 2010 constitution dramatically expanded rights and decentralised governance. Yet, enforcement remains patchy. According to the Kenyan Section of the International Commission of Jurists (ICJ-Kenya), only 18% of Kenyans in rural areas feel that devolved legal institutions have improved their access to justice. Reforms must not just exist on paper; they must be felt in practice.

 

Economic and Social Implications

The justice gap is not merely a legal problem; it is a development issue. The World Justice Project’s 2023 “Measuring the Economic Impact of Access to Justice” report estimates that countries lose up to 2% of GDP annually due to unresolved legal problems. In Africa, this translates into billions lost in productivity, health costs, and social instability.

 

In Nigeria, nearly 70% of inmates are awaiting trial, some for up to a decade. This has swollen the prison population and placed an enormous burden on the criminal justice system. Legal empowerment can reduce such systemic inefficiencies. A 2022 study by the Institute for Security Studies (ISS) found that providing early access to paralegal assistance reduces pre-trial detention by up to 40%.

 

Bridging the Justice Divide

To make law work for Africa’s poorest, the solution must be multidimensional. Governments must fund legal aid as an essential public service. In 2023, South Africa allocated R2.4 billion (approximately $128 million) to legal aid, a notable commitment compared to other African nations. However, many countries still rely heavily on donor funding, which is neither sustainable nor locally accountable.

 

Public legal education should be integrated into school curricula and community programmes. Partnerships between governments, civil society, and the private sector can scale up paralegal programmes and tech platforms. Moreover, data collection on legal needs must be institutionalised to inform targeted reforms.

 

Above all, legal empowerment must be reframed not as a charitable add-on but as a core pillar of human development. When justice becomes a living, breathing presence in the lives of the poor, it transforms societies. The scales of justice, long tipped toward the privileged, can begin to balance.

 

Africa stands at a critical juncture. The continent can either continue to operate legal systems that protect the powerful and marginalise the weak, or it can build institutions that recognise justice as both a right and a tool for inclusive growth. In the hands of the people—empowered, informed, and digitally connected—the law can be more than an idea. It can be a force that changes lives.

 

And when the poor can finally walk into a courtroom without fear, stand before a judge and be heard, or resolve a dispute without bribes or threats, then Africa would not just have laws on books; it would have justice on the ground.

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