How to Deal With Difficult Customers and Clients
15/05/2017By: Jennifer Davey No matter how good your customer service, you will eventually have to deal with an unhappy client. Whether you made a mistake or they’re just having.
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Editorial
Interviews
Trade Kings Group: Blazing the Trail in Africa’s Manufacturing Sector
12/05/2017With a staff strength of 50, in 1995, the Trade Kings Group, makers of BOOM DETERGENT, started its operations in Lusaka, Zambia. The Company has today become the largest Fast-Moving-Consumer-Goods.
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Featured
Media Partner Events
African utilities to lead country-specific sessions at the 19th Africa Energy Forum 2017 in Denmark
12/05/2017African utilities will have a strong representation at the Africa Energy Forum in Denmark this June as CEOs from Kenya, Ethiopia, Morocco, Mozambique, Ghana, SAPP, WAPP, APUA, Zimbabwe, Namibia and.
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Environment
KENYA: Five Die in Raging Flood
11/05/2017Five people have died in various parts of Kwale County after they were swept away by raging floods as heavy rains continue pounding the Coast region. Kwale Governor Salim Mvurya.
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Development Stories
EAC Considers Fast Track Implementation of Regional Air Transports
11/05/2017East Africa Community (EAC) member states are set to meet in June to fast track implementation of the single air transport market, the bloc said on Wednesday. Senior Transport Economist.
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Gender
Uganda Female Activist Granted Bail
11/05/2017Stella Nyanzi, the Ugandan academic who was arrested for allegedly criticizing the country’s leader on social media, was released on bail Wednesday after spending more than a month in jail..
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Development Stories
Featured
China, Africa Trade, Investment ‘off to a flying start’ in 2017
11/05/2017China’s trade with African countries rose nearly one-fifth in the first quarter from a year earlier, while its direct investment in the continent soared 64 percent, the Chinese commerce.
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Editorial
Featured
FDI Flows to Africa Threatened by Global Economic Uncertainty
11/05/2017By: Barnabas Thondhlana FDI flows to Africa threatened by global economic uncertainty – governments and investors gather to discuss possible solutions At a Roundtable event in Nairobi, Ministers from across.
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International
Trump Defends Decision to Fire FBI Director
11/05/2017U.S. President Donald Trump is defending his move to fire FBI Director James Comey, saying “he wasn’t doing a good job.” Trump made the comment Wednesday in the Oval Office,.
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Featured
Peace and Security
Somalia Moves to Boost Security amid Al-Shabab Unrest
11/05/2017By: Mohammed Adow World leaders will join UN representatives in London on Thursday at a conference on Somalia to discuss issues related to the country’s security and governance high on the agenda. Mogadishu, with.
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